House of Flow Privacy Policy
Last Updated: January 5, 2025
House of Flow, LLC ("Company," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website (www.houseofflow.co), House of Flow Studios, Digital Flows platform, and related offerings (collectively, the "Services"). Please read this policy carefully to understand how your personal information is handled.
1. Information We Collect
We may collect and process the following categories of information:
1.1 Personal Identification Information
Name
Email address
Postal address
Phone number
Payment details
1.2 Demographic Information
Age
Gender
Preferences and interests
1.3 Transaction Information
Details about payments and purchases (e.g., memberships, class packs, or studio rentals).
1.4 Technical Data
IP address
Browser type and version
Time zone settings
Device type and operating system
1.5 Usage Data
Information on how you use our Services, including website navigation and interaction.
1.6 Marketing and Communications Data
Preferences regarding marketing communications
Interaction history with emails and promotions
2. How We Collect Information
2.1 Direct Interactions
You provide information directly when you:
Register for memberships or classes
Purchase products or services
Contact us via email, phone, or forms
2.2 Automated Technologies
We collect Technical and Usage Data through cookies, server logs, and analytics tools when you interact with our website or platform.
2.3 Third-Party Sources
We may receive data from analytics providers, payment processors (e.g., Stripe), or other third-party services.
3. Use of Your Information
We use the information collected for the following purposes:
To provide and improve our Services
To personalize your experience
To process transactions and manage orders
To send updates, promotions, and other communications
To prevent fraud and ensure security
To comply with legal obligations
4. Sharing Your Information
We may share your personal information with:
4.1 Service Providers
Third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, and marketing.
4.2 Affiliates
Our affiliates, who are required to honor this Privacy Policy.
4.3 Legal Obligations
Authorities or courts when required by law or to protect our rights.
4.4 Business Transfers
In connection with mergers, acquisitions, or other business transitions.
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
Enhance user experience
Analyze usage patterns
Deliver targeted advertisements
You can manage your cookie preferences in your browser settings. For more details, review our Cookie Policy [link if applicable].
6. Children’s Privacy
House of Flow’s services, including Yogie Land, cater to children under 13. We comply with the Children’s Online Privacy Protection Act (COPPA) and require parental consent before collecting or using data from children. Parents can contact us at info@yogieland.com to review or delete their child’s data.
7. International Data Transfers
If you are accessing our Services outside the United States, note that your data may be transferred to and processed in the United States. We ensure adequate safeguards for such transfers.
8. Data Security
We implement industry-standard security measures to protect your data. However, no system is completely secure. Please notify us immediately if you suspect unauthorized access.
9. Data Retention
We retain personal information only as long as necessary for business or legal purposes. Specific retention periods depend on the type of data and its use.
10. Your Data Protection Rights
Depending on your location, you may have the following rights:
Access: Request a copy of your data.
Rectification: Correct inaccurate or incomplete information.
Deletion: Request deletion of your data (subject to legal requirements).
Restriction: Limit the processing of your data.
Portability: Receive a copy of your data in a portable format.
Objection: Object to certain types of data processing, such as marketing.
To exercise these rights, contact us at info@houseofflow.co.
11. California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA):
Right to Know: What data we collect and how it’s used.
Right to Delete: Request deletion of personal data.
Right to Opt-Out: Prevent the sale of your data.
We do not sell personal data. To exercise your rights, contact us at info@houseofflow.co.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you directly. Please review this policy periodically.
13. Contact Information
For questions or concerns about this Privacy Policy or data practices, contact us:
Email: info@houseofflow.co
Address: House of Flow, LLC, 147 Prince Street #208, Brooklyn, NY 11201
